Russian companies are increasingly adopting AI assistants to automate routine business processes such as customer service, document management and financial analysis. Surveys suggest that a growing share of businesses are deploying machine-learning tools to streamline workflows and improve operational efficiency. AI assistants are particularly common in call centers and administrative departments where repetitive tasks can be automated through natural-language processing systems. While many companies have introduced AI pilots, analysts note that fewer firms have fully developed long-term strategies for scaling these technologies across operations.
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